Hotel Arenal Kioro Suites & Spa

Pros: Overall, this was a dream stay. What really makes this hotel unique are the size of the suites, the spectacular view to Arenal volcano and the hot springs on the property. Waking up to the sound of howler monkeys and seeing a yellow-throated toucan from our room while watching clouds wisp past the volcano was an unforgettable experience that we would absolutely go back for. The treatment I received at the spa was also very good, again with a unique view looking into Costa Rican jungle. The rooms were always cleaned to an excellent standard and the hot tub in the room was a bonus. It was an unforgettable experience.

Cons: Generally, this hotel could improve in a couple of areas a) while most staff are really friendly and helpful, we also noticed that there was some unnecessary plugging of more expensive things - like paid-for coffee options instead of the standard filter at breakfast or ridiculously-priced wines at dinner - and this wasn't a one-time thing. For a nice place like that, it's fine for the staff to check if we'd like the more expensive options, but continuing to plug after we've said no felt a bit much. Relatedly, the communication wasn't great before we got there and could definitely be improved on (very limited communication before arrival and some surprisingly curt responses. B) the food at the main restaurant was, I'm sorry to say, majorly overpriced for what it was, and the cheapest wine came at something like $60 per bottle. All other drinks were pretty reasonably priced, and the pool restaurant food was excellent. If they improve on these two points, our experience would have been flawless!

An amazing stayint an incredible part of the world

Pros: The property was stunning and the staff were amazing.

Cons: There wasn’t anything we didn’t like.

Great hotel surrounded by beauty

Pros: Great volcano views and beautiful location. Spacious rooms, good quality beds. The thermals were a great plus.

Cons: Breakfast was below expectations for a five star hotel. I would have expected chargeless fresh juices or any type of coffee (other than the regular American coffee). The gym was rather poorly equipped

Pros: hot springs, jacuzzi in the room, beautiful gardens

Cons: the breakfast was not very good as well as the food medium.

Amazing hotel not to miss when in Arenal area

Pros: Unbeatable view from the balcony, spacious rooms, amazing hot springs on site, good restaurant for dinner.

Cons: Breakfast selection was rather poor.

Relaxing

Pros: Lovely stay here. The wildlife and location are great. The hot springs are fantastic and it's just a great place to unwind.

Lovely

Pros: Staff very good and helpful. Food and wine excellent. Beautiful surroundings.

Cons: Lighting cosy but inadequate at night.

Luxury retreat by the volcano

Pros: Beautiful location with great rooms and view. Excellent breakfast and dinner with lovely staff. Use of Titoku Hot Springs close by was an added bonus - really warm and peaceful.

Cons: Minor point:: Outdoor furniture by the hotel hot springs needs cleaned / renewed and the pool is fairly small

Beautiful garden, nice views, large room

Pros: Large room the size of a junior suite In-room jacuzzi View of the volcano from the room Large and beautiful garden Hot tubs in the garden Not too many rooms in a large property

Cons: Breakfast was too simple for a hotel of this category and price range

Beautiful stay and kind staff.

Pros: We love the hotel and the staff. We were celebrating 1 year engaged and the staff were kind enough to let us check in early and use the installations if we wanted to, our room had a beautiful view and was decorated with balloons for our special occasion, the food was delicious and the service as well. We enjoyed having the springs in the same space without having to travel, 100% we will come back.