Nadia
10/10
United Kingdom 🇬🇧
Spectacular
Pros: Everything was exceptional, we cannot fault this. We stayed in the tented camp and it was out of this world. One of the best places we've ever stayed in. We didn't want to leave.
Cons: Nothing, it was all absolutely fantastic. Cannot fault a thing.
Mr
9/10
United Kingdom 🇬🇧
A touch of style and luxury, a must stay destination
Pros: The hotel is truly outstanding and i would have given the highest score, if it was not for a couple of niggles that you would next expect from 5* plus hotel. The villa was great, spacious and luxurious, with excellent facilities. The outdoor pool again was perfect but we did have to request that the pool water temperature be raised - which was done pretty quickly. The AC in the room was a problem, it failed and there were repeated attempts to fix over a couple of days and that was a nuisance. I have to say, that the General Manager, Jairo Quesada personally intervened and handled the resolution perfectly, sympathetic, apologetic and super professional; we were impressed. The Spa is great and we would recommend the outdoor couples massage, which is amazing when you hear the torrential rain in the background!!
Cons: The restaurants are all of a high standard but sadly the on our last day, we tried their signature restaurant and the tasting menu, have to say it really disappointed with contrived concoctions that failed dismally. Again, this is in contrast to all of the other restaurants that we thoroughly enjoyed.
Kelly
10/10
South Africa 🇿🇦
Stunning!
Pros: Nayara Springs is truly exceptional. The property is stunning, with lush, well-maintained grounds that create a tranquil, luxurious atmosphere. The private hot spring pool in our room was absolutely amazing—a perfect way to unwind and indulge in complete relaxation. The staff were lovely, offering warm, attentive service that enhanced our stay. Every detail of the experience reflected true 5-star quality.
Cons: While the property is expansive and beautiful, getting around can be a bit challenging. Golf carts are available to transport guests, but they sometimes take a while to get one. The price is hefty but it is aligns with quality.
Melanie
10/10
Canada 🇨🇦
Pros: Wow!! Absolutely amazing and stunningly beautiful property. Gorgeous villa and 5 star amenities. 5 star service and the food was exceptional. Twice daily maid service. The staff are very attentive and make you feel extremely welcome. It's a very hilly property so great exercise but there are golf carts if the walking is too much. The rainforest, flora and fauna are lush, exotic and amazing. No monkeys but we saw sloths. It was also very quiet in March(not many people) and there were an abundance of sun loungers so need to get there early to obtain one. The water in your private plunge pool is extremely hot as it's spring fed from the volcano but it can be cooled down by the cold tap which we had to leave running for a couple of hours for the water to be cool enough to get in. Pura Vida! We would love to go back one day.
Cons: The price! Yikes it's expensive for the average Canadian like me when everything is charged in US dollars plus 23% tax on top. The splurge was definitely a treat though.
Piet
9/10
Belgium 🇧🇪
Great resort with excellent services such as SPA and food
Pros: Personnel really friednly and helpfull Excellent quality breakfast Fine dining restaurant experience was great SPA facilites are amazing
Cons: Airco was super noisy , luckily we could shut it of during the night as it is the rainy season and outsde temperature was lower
Nicola
10/10
United Kingdom 🇬🇧
Paradise :)
Pros: Attractively laid out, cheerful attentive staff, most comfortable bed we have ever slept in, sublimely relaxing environment.
Cons: Everything was great
Sarah
10/10
Canada 🇨🇦
Treat yourself here. Do it!
Pros: The scenery is outstanding. Truly immersed. The staff make you feel like you're the only guest. And even though they are fully booked It is not at all crowded. This truly is the perfect splurge.
Michael
10/10
United States 🇺🇸
Once in a lifetime experience
Pros: Breakfast was excellent great food options.Fresh fruit, juices and bread basket. Absolutely great
Carina
10/10
Brazil 🇧🇷
O hotel perfeito!
Pros: A forma mais fácil de definir esse hotel é perfeição. Desde o momento que chegamos, fomos atendidos pela nossa personal host Noellia - no check in mais acolhedor que eu já vi. Todo o staff tem uma atenção excepcional, nos sentimos em casa. As instalações são impecáveis, o quarto é lindo, amplo e limpíssimo. Os restaurantes do hotel também são fantásticos, nos apaixonamos pelo \
Anja
10/10
Germany 🇩🇪
Tolles Resort
Pros: Wir können dieses Resort zu 100% empfehlen. Unser Zimmer war traumhaft! Wir waren auf unserer Rundreise leider nur 2 Tage da. Es lohnt sich auf jeden Fall länger zu bleiben!