Severine
9/10
United Kingdom 🇬🇧
Great choice to stay in Monteverde
Pros: We had a large and comfortable room with a very nice view. It was so quiet and peaceful. The internet works well. The swimming pool and jacuzzi are covered, so you can still swim when it's raining which my son loved. The restaurant has great food, and a great selection of foods, both Costa Rican and American. The staff at the reception is super friendly. And you can see lots of animals in the park!
Yael
10/10
Israel 🇮🇱
A great hotel, very special, highly recommended
Pros: We loved everything, it was just great, the location, the hotel, the rooms, the service, the decor, the atmosphere. Everything was just great. Highly recommended
Cristel
8/10
France 🇫🇷
Pros: Great location, beautiful sunset Very nice spa and good beds. Very nice staff. Very quiet.
Cons: Restaurant is old fashion and the food is so so.
Cyril
9/10
France 🇫🇷
Wonderful stay - very comfy - awesome staff
Pros: The warm pool, the VERY helpful staff, the comfort, the restaurant and breakfast.
Cons: Nothing (didn’t understand the comments on Booking, for us it was wonderful stay)
Valentina
9/10
United Kingdom 🇬🇧
Monteverde must go hotel
Pros: Everything!! Very clean spacious room with modern bathroom and an amazing view on the garden, nice heated pool - the kids had a lot of fun, immersed in the forest with animals all around, doesn’t feel crowded at all, close to Sant’Elena and the Monteverde Cloud Forest. The hotel has also a decent restaurant. Overall the staff is absolutely fantastic and has helped us organising our tours. Highly recommended
Cons: Absolutely nothing. It’s a great hotel.
Johnla
9/10
United States 🇺🇸
Beautiful hotel for a family
Pros: Junior suite was beautiful with a lovely forest view, very private especially in the room at the end of the row. Beautiful pool with a pool bar. Nice to have a walking trail on the property, though we also went on tours. Good restaurant. Driving distance into town, it looked like some people were walking the 4 km, but our kids were too young to manage that.
Cons: The main negative was, for how hot it gets there, I was surprised there wasn't AC or even a ceiling fan installed. We got a table fan when we asked for one, though that didn't help as much as we would have liked. The person at reception who helped us book the tour to El Tigre Waterfall didn't tell us that the ride back only comes at specific times - if we'd known, we would have driven there ourselves. Nonetheless an excellent experience.
Lesley
9/10
United Kingdom 🇬🇧
Lovely stay and would reccomend
Pros: Friendly staff, lovely location . Beautiful grounds and very clean room . Fabulously warm pool.
Cons: Breakfast a bit basic but was ok
Stuart
9/10
Canada 🇨🇦
Pros: The room was very large and comfortable with a fabulous view over the grounds, It had windows on 3 sides. The landscaping of the site was outstanding and there was an excellent swimming pool. The restaurant was just OK and we always missed breakfast because it was too early. I was quite sick for a day and the staff were very caring and helpful. generally they were all very professional and also friendly.